Updating or Correcting Your Documents

Alert: We have clarified how to submit a request to replace an Employment Authorization Document that has a mistake due to USCIS error.

We issue secure documents you may use to establish your identity and immigration status or authorization to accept employment in the United States. These documents include your personal information, such as your full legal name, date of birth, country of birth, gender, and A-Number. This page provides information on how to update and correct the information on your documents.

If you want to update or correct your U.S. passport, see the State Department’s Change or Correct a Passport webpage. If you want to update your Social Security card, see the Social Security Administration’s Make Changes to Your Record webpage. If you want to update your driver’s license or non-driver identification card, refer to your local motor vehicle authority (PDF) for more information.

How to request a Correction to Your Notice or Document Due to USCIS Error

If you received your document from USCIS with an error that is not your fault (for example, USCIS made a typo when issuing your notice or document), you may submit a service request to address the error (select the Typographic Error option).

Alternatively, see below for information on how to request a replacement.

There is no fee if the request for correction is due to USCIS error.

If your request does not require you to submit evidence (for example, the error is a clear typographical error), you may submit a service request via the USCIS website. Please explain the error and include the correct information. Please select the “EAD Replacement due to USCIS Error” option when submitting your request. You must also return the card containing the error to the address below. Note: You must use the United States Postal Service (USPS) when returning your card. The use of other carriers (such as UPS, FedEx, or DHL) is not available for this address.

USCIS
Lee’s Summit Production Facility
Attn: I-765 Replacement Cards
7 Product Way
Lee’s Summit, MO 64002

It will take approximately 30 days from the date the card is received for USCIS to process your request and, if we determine it was due to USCIS error, to issue you a new card. Please retain your tracking information to ensure your card was properly delivered. This processing time frame does not account for USPS mailing/processing.

Please note, if while processing your request we find that the error was not due to USCIS error, you will be notified that you must follow the procedure for when a correction is needed and not due to USCIS error.

If your request requires you to submit evidence to demonstrate the error and necessary correction (for example, the error relates to the EAD’s validity period), or if you would like to use the existing mail-in process, you may submit a letter explaining the error and corresponding evidence, along with the card containing the error, to the address below. Note: You must use the United States Postal Service (USPS) when returning your card. The use of other carriers (such as UPS, FedEx, or DHL) is not available for this address.

USCIS
Lee’s Summit Production Facility
Attn: I-765 Replacement Cards
7 Product Way
Lee’s Summit, MO 64002

Please note, while the option to mail in your letter and supporting documentation is available, we encourage you to use existing online tools, such as the SRMT, when appropriate. For more information about the SRMT process please visit Chapter 4 – Service Request Management Tool in the USCIS Policy Manual. Using the SRMT may minimize the need for additional correspondence to be sent via mail (aside from your original card) and may help streamline the way in which we process your request. Please ensure you retain any copies of supporting documentation you send to USCIS.

Submit the following to USCIS:

Form I-90;
The Green Card containing the error; and
Supporting documentation to show what the correct information should be (see Form I-90 instructions (PDF, 358.08 KB) for examples).

File online or refer to the Where to File section of the Form I-90 webpage for mailing address information if filing by paper.

Travel Document

(Such as an Advance Parole Document, Reentry Permit, or Refugee Travel Document)

Submit to the USCIS office that approved your travel document (as listed on your approval notice):

The travel document containing the error;
A letter explaining the error; and
Supporting documentation to show what the correct information should be.

Submit the following to USCIS:

Form N-565 (complete Part 4 to explain the error);
The naturalization or citizenship certificate containing the error; and
Supporting documentation to show what the correct information should be.

File online and refer to the Where to File section of the Form N-565 webpage for mailing address information for where to send the certificate containing the error. If filing by paper, see the Where to File section of the Form N-565 webpage for mailing address information.

Form I-94, Arrival/Departure Record

(Including Nonimmigrant Visa Waiver Arrival/Departure Record and Crewman’s Landing Permit)

If U.S. Customs and Border Protection (CBP) issued your Form I-94, go to the nearest CBP port of entry or deferred inspection office to correct the document. If you were admitted at an air or sea port of entry and received an electronic Form I-94, go to CBP’s Form I-94 page to get a paper version of your Form I-94, including a replacement Form I-94.

If a USCIS asylum office issued your Form I-94, contact the asylum office with jurisdiction over your current residence to obtain a corrected Form I-94.

If you received an ADIT stamp (temporary evidence of LPR status) on a Form I-94 that contains an error, call the USCIS Contact Center at 800-375-5283 (TTY: 800-767-1833) to obtain a corrected Form I-94.

If USCIS otherwise issued your Form I-94, submit the following to USCIS:

Form I-102;
The Arrival/Departure Record containing the error;
A copy of a government-issued ID verifying your legal name and date of birth; and
Supporting documentation to show what the correct information should be (if required).

Refer to the filing locations for Form I-102 webpage for mailing address information.

How to Update Your Current Information

Did your personal information change, and would you like to update your USCIS-issued document? For instance, if you recently changed your name, gender, or both, you may want to update your USCIS-issued document to reflect these changes.

If you are scheduled for an interview with USCIS, you may update your information at the time of your interview.

If we send you a Request for Evidence (RFE) asking for updated information, follow the instructions in the RFE.

Otherwise, see the table below for more information on how to request a change.

Name Change

If you would like to update the name reflected on your document, you must provide sufficient evidence of your name change, such as a court order, marriage certificate, divorce decree, or other vital document record. For more information, see .

Gender Change

As of March 31, 2023, you do not need to provide supporting evidence to change the gender listed on your immigration documents, with a limited exception. If you want to update your gender information on a Certificate of Naturalization or Certificate of Citizenship, you must still provide the required supporting documentation of the change, as listed in the Form N-565, Application for Replacement Naturalization/Citizenship Document instructions (PDF, 257.24 KB) . For more information, see USCIS Policy Manual Volume 12, Citizenship and Naturalization, Part K, Certificates of Citizenship and Naturalization, Chapter 4, Replacement of Certificate of Citizenship or Naturalization.

Information on Requesting a Change by Document Type

The table below provides information on how to request a biographic change on a specific document.

Employment Authorization Document (EAD)

If you received a Request for Evidence (RFE) or interview notice: Provide the following in response to the RFE or at your interview:

A letter explaining the change requested; and
Supporting documentation of the change (if required).

If you have an online account:
Upload the following as new evidence to the pending application:

A letter explaining the change requested; and
Supporting documentation of the change (if required).

If you do not have an online account:
Email USCIS-updategenderinfo@uscis.dhs.gov and request to change your name or gender marker or both.

If you are seeking to make a correction due to a typographical error, please visit the “How to Request a correction to your notice or document (based on USCIS error)” section on this page. This email only handles formal name or gender marker changes.

If you have Violence Against Women Act (VAWA) related matter or T or U visa related matter:
Refer to the Contact Us webpage (Inquiries for VAWA, T, and U Filings section).

Submit the following to USCIS:

A new Form I-765;
Applicable fees (see note);
The EAD containing the incorrect information;
A letter explaining the change requested; and
Supporting documentation of the change (if required).

File online (if eligible) or refer to the filing locations for Form I-765 webpage for mailing address information if filing by paper.

Note on fees: If you are requesting a replacement EAD for an eligibility category based on a pending Form I-485 filed after July 30, 2007, that you paid a fee for, then you do not need to pay the Form I-765 filing fee.

If you received an RFE or interview notice:
Provide the following in response to the RFE or at the interview:

A letter explaining the change requested; and
Supporting documentation of the change (if required).

If you have an online account:
Upload the following as new evidence to the pending application:

A letter explaining the change requested; and
Supporting documentation of the change (if required).

If you do not have an online account:
Email USCIS-updategenderinfo@uscis.dhs.gov and request to change your name or gender marker or both.

If you have Violence Against Women Act (VAWA) related matter or T or U visa related matter:
Refer to the Contact Us webpage (Inquiries for VAWA, T, and U Filings section).

Submit the following to USCIS:

Form I-90, Application to Replace Permanent Resident Card (Green Card);
Applicable fees;
The Green Card containing the incorrect information; and
Supporting documentation to show what the correct information should be (see Form I-90 instructions (PDF, 358.08 KB) for examples).

File online or refer to the Where to File section of the Form I-90 webpage for mailing address information if filing by paper.

Travel Document

(Such as an Advance Parole Document or Refugee Travel Document)

If you received an RFE or interview notice: Provide the following in response to the RFE or at the interview:

A letter explaining the change requested; and
Supporting documentation of the change (if required).

If you have an online account:
Upload the following as new evidence to the pending application:

A letter explaining the change requested; and
Supporting documentation of the change (if required).

If you do not have an online

account:
Email USCIS-updategenderinfo@uscis.dhs.gov and request to change your name or gender or both.

If you have Violence Against Women Act (VAWA) related matter or T or U visa related matter:
Refer to the Contact Us webpage (Inquiries for VAWA, T, and U Filings section).

Submit the following to USCIS:

A new Form I-131 (select the filing category for the type of travel document being requested);
Applicable fees (see note);
The travel document containing the incorrect information; and
Supporting documentation of the change (if required).

Refer to the filing addresses for Form I-131 webpage for mailing address information. (Online filing is currently not available for Form I-131.)

Note on fees: If you are requesting a replacement Advance Parole Document and have a pending Form I-485 filed after July 30, 2007, that you paid a fee for, then you do not need to pay a filing fee.

Naturalization or Citizenship Certificate

If you received an RFE or interview notice: Provide the following in response to the RFE or at the interview:

A letter explaining the change requested; and
Supporting documentation of the change (if required).

If you have an online account:
Upload the following as new evidence to the pending application:

A letter explaining the change requested; and
Supporting documentation of the change (if required).

If you do not have an online account:
Email USCIS-updategenderinfo@uscis.dhs.gov and request to change your name or gender or both.

If you have Violence Against Women Act (VAWA) related matter or T or U visa related matter:
Refer to the Contact Us webpage (Inquiries for VAWA, T, and U Filings section).

Submit the following to USCIS:

Form N-565 (complete Part 5 to explain the change);
Applicable fees;
The naturalization or citizenship certificate containing the incorrect information; and
Supporting documentation to show what the correct information should be (see Form N-565 instructions (PDF, 257.24 KB) for examples).

File online or refer to the Where to File section of the Form N-565 webpage for mailing address information if filing by paper.

Please note that USCIS generally cannot change a date of birth on a Certificate of Naturalization after we issue it (see Form N-565 instructions (PDF, 257.24 KB) for more information).

Form I-94, Arrival/Departure Record

(Including Nonimmigrant Visa Waiver Arrival/Departure Record and Crewman’s Landing Permit)

If you received an RFE or interview notice: Provide the following in response to the RFE or at the interview:

A letter explaining the change requested; and
Supporting documentation of the change (if required).

If you have an online account:
Upload the following as new evidence to the pending application:

A letter explaining the change requested; and
Supporting documentation of the change (if required).

If you do not have an online account:
Email USCIS-updategenderinfo@uscis.dhs.gov and request to change your name or gender or both.

If you have Violence Against Women Act (VAWA) related matter or T or U visa related matter:
Refer to the Contact Us webpage (Inquiries for VAWA, T, and U Filings section).

Submit the following to USCIS:

Form I-102, Application for Replacement/Initial Nonimmigrant Arrival-Departure Document;
Applicable fees;

The Arrival/Departure Record

containing the incorrect information;
A copy of a government-issued ID verifying your legal name and date of birth; and
Supporting documentation to show what the correct information should be (if required).

Refer to the filing locations for Form I-102 webpage for mailing address information. (Online filing is currently not available for Form I-102.)

(This does not include Arrival/Departure Records issued by U.S. Customs and Border Protection (CBP). If CBP issued your Arrival/Departure Record, go to the nearest CBP port of entry or deferred inspection office to correct the document. If you were admitted at an air or sea port of entry and received an electronic Form I-94, you should go to CBP’s Form I-94 page to get a paper version of your Form I-94, including a replacement Form I-94.)

(Asylees issued Form I-94 by a USCIS asylum office should not file Form I-102, but instead contact the asylum office with jurisdiction over their current residence to obtain a replacement Form I-94.)