Hp printer lcd screen blank

Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.

Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more

Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.

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• HP Envy 4520 Blank Screen

HP Envy 4520 Blank Screen

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‎12-03-2017 11:22 AM

The printer is connected wirelessly with the laptop and when I turn it on, it can print, scan and copy but the LCD display is blank (completely blue). I tried the suggested steps on "Laserjet Pro MFP M125nw blank screen" but nothing changed.

Raj1788

‎12-05-2017 11:42 AM - edited ‎12-05-2017 11:43 AM

As you have already tried the mentioned steps and still having the issue.

I would personally suggest you contact our HP phone support for further assistance.

If your product is Out of warranty, then remember to choose the paid options to get the tech support number.

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

* Open link: www.hp.com/contacthp/
* Enter Product number or select to auto detect
* Scroll down to "Still need help? Complete the form to select your contact options"
* Scroll down and click on HP contact options - click on Get a Case & phone number.

They will be happy to assist you immediately.

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

Raj1788
I am an HP Employee